Please click here for directions and a Google Map location of the Theatre.
Where can I park?
There is a large FREE car park adjacent to the Theatre.
What time should I arrive if the performance starts at 7.30pm?
We advise that you arrive at the Theatre 20 minutes before the performance starts, allowing enough time for you to collect your tickets – if necessary – and navigate your way to your seats. Whilst we will do our best to accommodate latecomers, some performances will not permit entry until after the interval.
The Theatre Foyer & Bar will be open 45 minutes prior to the start of a performance.
Where do I go when I get to the Theatre?
If you have tickets to collect, you will need to go to the Box Office (remember to bring any identification that may be required of you if you have purchased concessionary tickets). The Box Office is immediately opposite you as you enter the main Theatre doors.
Your seat number is printed clearly on the ticket.
I have a problem booking online. What should I do?
If you are experiencing problems booking online please call our Box Office team on 01908 324466.
Where can I get something to eat?
The bar only serves drinks and confectionary. There is currently no cafeteria service.
Is there a bar?
Yes indeed – The Gallery Bar is upstairs adjacent to the Theatre foyer and offers a wide selection of alcoholic and non-alcoholic beverages, tea & coffee. All alcoholic, soft and hot drinks can be consumed in the auditorium – please inform your server who will provide you with a plastic glass or paper cup for this purpose.
The bar will be open from 45 minutes before curtain up, until the end of the last interval.
Can I pre-order interval drinks?
Yes – order forms can be found at the bar before the performance. The member of staff behind the bar will note down your order and give you a receipt. Interval drinks are pre-paid and will be prepared for you in time for the interval.
What time does the performance finish?
Please ask a member of the on duty staff at the time.
Are there pillars in the auditorium?
Is there a lift?
There is a disabled lift in the Reception area of the Leisure Centre which takes you to the same level at the Theatre foyer. Leisure Centre opening times vary from the Theatre, so please check before booking if you require lift access.
Will my child be too small to see?
Booster seats are available free of charge. You can pick one up from the Box Office.
Is my child or baby old enough to come to the theatre?
Although we love children, any child under 5 years will not be admitted to any performance other than the family shows. Children under 18 months will be admitted free to family shows and will be issued with a Babes in Arms ticket. They can sit on your lap.
Advisory note to parents and guardians: Stantonbury Theatre cannot accept responsibility for the safety of unaccompanied children between the ages of 8 and 16 attending a performance at the Theatre. Children under the age of 8 should be accompanied by a responsible adult. (This does not apply to workshops, unless otherwise stated.)
Can I get a refund or change my ticket for another day?
Once purchased tickets cannot be refunded. Tickets may be exchanged, subject to availability, for an alternative performance of the same show. We charge an administration fee of £1 per ticket for this service. Please contact the Box Office on 01908 324466.
What is the booking fee?
We do not currently charge a transaction fee for booking tickets.
Can I get my tickets posted?
For an additional £1.50 tickets can be mailed to customers.
What are the opening times of the Theatre
Performances - the foyer and bar is open 45 minutes before curtain up.
Box Office (Leisure Centre) Monday - Friday 9am-1pm : Saturday & Sunday 1pm-3pm plus 45 minutes before performances from the Theatre Box Office.